Terms and Conditions:
- Order Confirmation:
- Orders are considered confirmed upon receipt of payment or as otherwise specified in the order confirmation process.
- Delivery Guarantee:
- Our commitment to delivering within a week is subject to product availability and accurate order details provided during the confirmation process.
- Product Quality:
- We guarantee the highest standards of quality and compliance in line with our ISO 13485 certification. Any concerns about product quality should be reported promptly.
- Authorized Channel Partnerships:
- As exclusive channel partners for various pharmaceutical companies, we ensure the distribution of genuine and authorized products. Counterfeit or unauthorized products are strictly prohibited.
- Returns and Refunds:
- Returns and refunds are subject to our Return Policy. Please review the policy on our website for detailed information.
- Environmental Commitment:
- We are committed to environmental sustainability. Our practices, including rainwater harvesting and an effluent treatment plant, adhere to guidelines set by the Pollution Control Board.
- Compliance:
- Our operations adhere to all applicable laws and regulations. Customers are expected to comply with local regulations when purchasing our products.
- Privacy and Data Security:
- We prioritize the protection of customer information. Our Privacy Policy outlines how we collect, use, and safeguard personal data. By using our services, customers agree to the terms outlined in the Privacy Policy.
- Intellectual Property:
- All content on our website, including text, images, and logos, is the intellectual property of Mayuri Vaccines and Biologicals. Unauthorized use or reproduction is strictly prohibited.
- Dispute Resolution:
- Any disputes arising from the use of our products or services will be resolved through arbitration in accordance with the laws of the jurisdiction where the dispute arises.